Privacy Policy

• Account details used to keep your sessions, plans, and history secure.
• Speech scripts, transcripts, feedback notes, and session-level performance data.
• Device and usage telemetry for authentication, reliability, and anti-fraud monitoring.

Eloquish uses your account and session data to generate feedback, track progress, and power your settings, billing history, and workspace sync.

We do not sell your speech recordings or transcripts for advertising.

Eloquish relies on a small set of specialist providers to run the product. Each receives only the data needed for its role:

• Deepgram — Speech-to-text transcription. Receives your speech audio to produce the transcript of a practice session.
• Anthropic — AI coaching feedback. Receives your session transcript (not your audio) to generate feedback notes.
• Cloudflare — Temporary audio storage. Holds your recording between upload and analysis; deleted after successful analysis.
• Stripe — Payment processing. Receives your billing details for paid plans; we never see or store full card numbers.
• Vercel — Application hosting. Serves the Eloquish site and processes requests as part of running the product.
• Sentry — Error monitoring. Receives technical error reports so we can fix failures. We configure it to minimize personal data — it never receives your recordings or transcripts, though error reports can include account-linked technical identifiers.
• Fastmail — Email delivery. Receives your email address to send account emails such as password resets.

These providers process data on our behalf and are not permitted to use it for their own purposes, such as advertising.

• We retain session metadata needed for account history and coaching continuity.
• Raw speech audio is deleted after successful analysis unless your request requires temporary replay support.
• Usage telemetry is aggregated, de-identified where possible, and used to improve product quality.

You can download, edit, or delete sessions from your account dashboard and stop processing at any time by reaching support.